KLC Supported 911 Telecommunicator Legislation Unanimously Approved by House Committee 

On Tuesday, the House Veterans, Military Affairs, and Public Protection Committee unanimously approved legislation to reform 911 telecommunicators’ training.

House Bill 782, sponsored by Rep. Scott Lewis, R-Hartford, creates the Public Safety Telecommunicator Work Group. The group would be tasked with developing an in-person and online delivery model for the public safety telecommunicator academy.

“Many small cities have 50% or more 911 call center staff who are part-time employees,” Lewis said, adding that all employees, under current law, must attend a month-long in-person training to be a 911 telecommunicator.

HB 782 sunsets the current telecommunications model in July 2026 and replaces it with the new model developed by the workgroup.  

The bill moves to the House floor for consideration.